Vinted Members Voice Displeasure Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's garments but did not contact all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and manually change the size if necessary, which has left users frustrated.
Size Classification Modifications
Previously, the measurements included one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods following member complaints.